Shipping / Delivery :
We at Ito, lovingly package all your orders in durable material to prevent wear-and-tear in transit. Our packing and logistics departments operate through the week leaving Sundays and Public Holidays. To ensure that your packages reach you in good condition and in time we only collaborate with reputed courier service providers.
Shipping in India :
We are a ready to wear brand and work on inventory basis, that enables us to dispatch most orders the very next day or within 2-3 working days. Any custom orders may take longer, a delivery date for the same will be provided via email.
We provide free shipping across the country for standard delivery on prepaid orders. Cash on Delivery charges will apply on all cash on delivery orders, the cost of which will be calculated at the time of checkout.
Orders are delivered within 3-4 working days from the order date. Delivery to areas with remote connectivity may take up to 7-8 working days.
All orders will be delivered to the address mentioned at the time of placing the order. To ensure timely delivery and avoid misplacement, we request you to provide your complete address and check thoroughly before submitting.
Incase the delivery is not accepted in the first attempt, the cost of re-shipping the products will have to borne by the customer.
International Shipping :
We ship worldwide. Shipping anywhere in the world, apart from India, can cost anywhere between INR 1500 - INR 2500 over and above the order total depending on factors such as weight and location.
Delivery can take up to 10-15 working days from the order date. Delivery times are approximate and not guaranteed.
Ito is not responsible for delays, customs or duties. All applicable import and clearance fees are the responsibility of the customer. These vary in all countries and are determined by your local government.